Job Description

The Female Receptionist will be the first point of contact for visitors and clients, providing a professional, friendly, and efficient experience. She will manage front desk operations, handle phone calls, coordinate appointments, and ensure the office is well-organized and welcoming at all times. The role requires excellent communication skills, attention to detail, and a positive attitude.

Front Desk Management:

• Greet visitors, clients, and guests with a warm and professional demeanor.
• Direct visitors to appropriate offices or personnel.
• Answer phone calls, take messages, and route calls to the relevant departments or individuals.
• Ensure the reception area is tidy and organized at all times.

Administrative Support:

• Manage appointment scheduling for staff, including meetings and events.
• Assist with office correspondence, including sending, receiving, and distributing mail and packages.
• Maintain records of incoming and outgoing deliveries, and keep inventory of office supplies.
• Perform basic data entry and clerical duties, including filing, photocopying, and faxing.

Customer Service:

• Provide accurate information to clients, visitors, and staff as needed.
• Handle inquiries and resolve basic issues with professionalism and efficiency.
• Ensure that visitors and clients feel welcomed and valued.

Office Coordination:

• Collaborate with other team members to ensure smooth office operations.
• Maintain the office calendar for meetings, events, and other appointments.
• Assist with coordinating travel arrangements and accommodations for staff members, if required.

Safety and Security:

• Monitor access to the building, ensuring only authorized personnel enter.
• Ensure that visitor logs are maintained and up to date.
• Comply with office safety and security procedures.

Skill set

• Customer Relationship Management
• Customer satisfaction
• Customer service
• Good customer service skills
• Posses professional disposition with good communication and interpersonal skills.
• Presentation Skill
• Self motivated
• Situation Handling