Job Description

As a Waiter or Assistant Waiter, you will be responsible for providing exceptional service to guests in a restaurant setting. Your role involves greeting and seating guests, presenting menus, taking orders, serving food and beverages, and ensuring a pleasant dining experience. You will work closely with kitchen and bar staff to deliver timely and accurate service.

• Greet Guests: Welcome guests warmly and escort them to their tables.

• Present Menus: Provide menus and inform guests about daily specials and promotions.

• Take Orders: Accurately record food and beverage orders using a POS system or order pad.

• Serve Food & Beverages: Deliver orders to tables promptly and professionally.

• Monitor Satisfaction: Check on guests during their meal to ensure satisfaction and address any concerns.

• Clear Tables: Remove used dishes and utensils, and prepare tables for the next guests.

• Set Tables: Arrange table settings with appropriate linens, silverware, glassware, and condiments.

• Maintain Cleanliness: Ensure dining area is clean and organized, including floors, chairs, and service stations.

• Restock Supplies: Replenish items such as napkins, straws, and condiments as needed.

Skill set

• Flexibility with work
• Customer service
• Customer Relationship Management
• Situation Handling
• Customer satisfaction
• Food presentation