Job Description

Job Title: Restaurant Supervisor (UK)

Age Limit: Up to 26 Years

Experience: Minimum 2 Years of Relevant Experience

Job Summary:

We are seeking a dedicated and energetic Restaurant Supervisor to oversee daily operations, ensure excellent customer service, and support the restaurant team in delivering a high-quality dining experience. The ideal candidate should have strong leadership skills, attention to detail, and the ability to manage a fast-paced environment.

Duties & Responsibilities:

Operations Management:

• Supervise restaurant operations to ensure efficiency and service quality.

• Ensure compliance with health, safety, and hygiene regulations.

• Monitor food quality, presentation, and service standards.

• Assist in handling inventory, stock levels, and supplier coordination.

• Maintain cleanliness and organization of the restaurant.

Customer Service & Guest Experience:

• Provide an exceptional dining experience for guests.

• Address and resolve customer complaints professionally.

• Ensure staff delivers prompt and courteous service.

• Gather customer feedback and implement improvements.

Staff Supervision & Training:

• Assist in hiring, training, and mentoring restaurant staff.

• Create staff schedules and ensure efficient team coordination.

• Motivate and support the team to enhance performance.

• Conduct briefings before shifts to update staff on daily operations.

Financial & Sales Performance:

• Assist in managing restaurant budgets and cost control.

• Monitor daily sales and ensure proper cash handling.

• Promote upselling and suggestive selling techniques.

• Work with management to achieve revenue goals.

Marketing & Business Development:

• Support promotional activities and events.

• Ensure proper branding and menu presentation.

• Assist in implementing strategies to attract new customers.

Skills & Competencies:

• Strong Leadership & Team Management

• Excellent Customer Service & Problem-Solving

• Effective Communication & Interpersonal Skills

• Ability to Work Under Pressure in a Fast-Paced Environment

• Basic Financial & Cost Control Knowledge

• Inventory & Stock Management

• Conflict Resolution & Decision-Making

• Attention to Detail & Organization

• Knowledge of Food Safety & Hygiene Standards

• Flexibility to Work Evenings, Weekends & Holidays

Requirements:

• Minimum 2 years of relevant experience in a supervisory role within a restaurant.

• Strong understanding of restaurant operations and customer service.

• Ability to manage a team and handle high-pressure situations.

• Fluent in English (verbal and written communication).

• Willingness to work flexible hours, including weekends and holidays.

• Experience in a multi-cuisine or fast-paced restaurant is preferred.

Skill set

• Ability to work in shifts
• Ability to work independently
• Communication Skill
• Language Proficiency
• Leadership