Job Description

Job Title: Restaurant General Manager

• Age Limit: Up to 45 years

• Preferred Experience: Multi-Cuisine Restaurants

• Minimum Experience: 5 years of relevant experience

Job Summary:

• Seeking an experienced and dynamic Restaurant General Manager to lead operations in the UK.

• Responsible for overseeing daily operations, ensuring exceptional customer service, managing financial performance, and leading a motivated team.

Key Responsibilities:

Operations Management:

• Oversee overall restaurant operations, ensuring smooth and efficient service.

• Maintain high standards of food quality, hygiene, and safety in compliance with UK regulations.

• Monitor inventory, stock levels, and supplier relationships to optimize costs and minimize waste.

Customer Service & Experience:

• Ensure an outstanding guest experience by maintaining high service standards.

• Handle customer complaints professionally and implement feedback to improve service.

• Develop and execute strategies to enhance customer satisfaction and loyalty.

Financial & Business Performance:

• Manage budgets, control costs, and maximize profitability.

• Analyze financial reports and implement strategies for revenue growth.

• Set and achieve sales targets while maintaining cost efficiency.

Team Leadership & Staff Management:

• Recruit, train, and mentor staff, ensuring they meet performance and service expectations.

• Schedule and supervise team members, promoting a positive work environment.

• Conduct performance reviews and provide coaching to enhance productivity.

Marketing & Business Development:

• Develop and implement promotional campaigns to attract customers.

• Collaborate with the marketing team to enhance brand awareness and drive sales.

• Establish partnerships and local networking to boost business opportunities.

Requirements:

• Proven GCC experience as a Restaurant General Manager or similar role in restaurant groups.

• Strong leadership, problem-solving, and decision-making skills.

• Knowledge of UK food safety and health regulations.

• Financial acumen and experience in budget management, revenue optimization, and cost control.

• Excellent communication and interpersonal skills.

• Ability to work under pressure in a fast-paced environment.

• Flexibility to work evenings, weekends, and holidays as required.

Preferred Qualifications:

• Degree or diploma in Hospitality Management or related field.

• Experience in high-end or fast-paced restaurant environments in the Middle East.

Skill set

• Budget
• Inventory Audits
• Problem Solving
• Time Management