Job Description

SUPERVISOR

Duties and Responsibilities

• Supervise subordinates to ensure effective work completion.

• Contribute to the operation strategy by understanding business goals.

• Act as a reference point for employees and customers to resolve issues.

• Manage daily schedules, employee shifts, and breaks.

• Assign duties to employees and oversee their progress.

• Ensure daily sales and production goals are met.

• Count cash at the end of shifts and manage closing procedures.

• Train and integrate new employees.

• Provide guidance and feedback to employees as needed.

• Ensure compliance with S.O.P., rules, and regulations.

• Handle customer and employee complaints.

• Resolve conflicts between employees.

• Transfer products and objects to and from the worksite as needed.

Requirements

• Previous experience as a Shift Supervisor or similar role.

• Full understanding of industry safety standards.

• Proficiency in basic software (Word, Excel, PowerPoint).

• Ability to meet physical demands, such as long hours of standing and occasional heavy lifting.

• Strong teamwork skills.

• Ability to multitask efficiently.

• Leadership and conflict-management skills.

• High School Diploma (Degree in Management is a plus).

Education & Experience

• Basic math skills.

• Strong verbal communication.

• Excellent customer service skills.

• Conflict resolution abilities.

• Teamwork and professionalism.

• Persistence and high energy.

• Stamina and physical strength.

• Ability to sell based on customer needs.

• Attention to detail and thoroughness.

• Ability to build and maintain client relationships.

Skill set

• Budget
• Good Communication
• Leadership
• Problem Solving
• Team collaboration