Job Description

We are looking for a dynamic and persuasive Telecaller Executive to join our team in a leading food company. The ideal candidate will be responsible for handling customer inquiries, making outbound calls, and promoting our food products to potential clients.

• Make outbound calls to potential and existing customers to generate sales leads.
• Handle inbound inquiries and provide information about our food products and services.
• Maintain customer records and update details in the database.
• Follow up with customers to ensure satisfaction and build long-term relationships.
• Resolve customer queries and provide necessary support.
• Meet daily, weekly, and monthly call targets.
• Collaborate with the sales and marketing team to improve customer outreach strategies.
• Strong persuasion and negotiation skills.
• Ability to handle customer objections and close sales effectively.
• Positive attitude and ability to work in a team-oriented environment.

Skill set

• Ability to work in shifts
• Ability to work independently
• Analytical & problem-solving skills
• Commitment to any work
• Communication and interpersonal skills
• Customer Relationship Management